-Achieve net zero emissions by 2050 -28% absolute reduction in Scope 1+2 emissions by 2030 compared to 2019 -absolute reduction of 30% of Scope 3 emissions from gas sales by 2030 compared to 2019 -50% reduction in the carbon intensity index Scope 3 from electricity sales in 2030 compared to 2019 -Scope 1+2 + Scope 3 from gas and electricity sales: reduction of around 90% by 2050 compared to 2019 -37% reduction in greenhouse gas emissions by 2030 compared to 2019

-increase from 83% in 2019 to 100% by 2023 of the portion of certified renewable electricity purchased to cover internal consumption -9% reduction in Group energy consumption by 2027 and 10% by 2030, compared to 2013 -10% reduction in energy consumption by 2028 compared to 2013 -42% customers by 2027 and 43% by 2030 with at least one energy-saving gas and electricity offer, such as the Consumption Log -56% renewable electricity sold on the free market in 2027 -58% renewable electricity sold by Hera Comm and subsidiaries to free market customers out of 12.7 thousand MWh by 2028 -184 GWh renewable gas produced by 2027 (200 GWh by 2030) -147 GWh of renewable gas produced by 2028

-24% reduction in household water consumption by 2027 and 25% by 2030 compared to 2017 consumption -26.2% reduction in household water consumption by 2028 compared to 2017 consumption (1.5 million cubic metres) -560,000 customers with the “Water Consumption Log” by 2027, equal to 77% of the total -500,000 customers with the “Water Consumption Log” by 2028, equal to 57% of the total -Reduce water losses by 8.6% by 2027 compared to 2022 thanks to the increase of the aqueduct network, analysed with predictive algorithms accounting for 30 thousand km -Reduce linear water losses by 10% by 2028 compared to 2024 (8.4 m3/km/day) -91% of users served in areas with a Water Safety Plan defined by 2027 and 100% by 2030 -100% of users served (over 1.7 million) in areas covered by a Water Safety Plan defined by 2028, in accordance with the objectives defined by the European Union -13.6% by 2027 and 18% by 2030 of reusable wastewater out of total wastewater -14.4% by 2028 of reusable wastewater (within the limits of the Legislative Decree no. 152/06) out of 369 million cubic metres of wastewater -78% of sorted waste collection by 2027 -78% of sorted waste collection by 2028 -73% packaging recycling rate by 2026 and >80% by 2030 (higher than the EU 2030 targets) -72% packaging recycling rate by 2027 and >80% by 2030 (higher than the EU 2030 targets) (65.7% by 2022) -68% packaging recycling rate by 2028, higher than the EU 2030 targets -Increase in recycled plastic: +122% recycled plastic by Aliplast by 2027 and +150% by 2030 (compared to 60 thousand tons in 2017) -Increase in recycled plastic: +165% recycled plastic by Aliplast, equal to 157.9 thousand tons, by 2028 (compared to 60 thousand tons in 2017)

-In 2024, the Group’s accident frequency rate for incidents lasting more than three days was 9.5, a sharp decrease compared with last year and several years ahead of the 2030 target

-53% of the population to achieve the skills for the environmental and energy transition by 2027, 60% by 2030 -Continuity in training new employees with AlfabEtico, including by involving workers as trainers. 900 workers will be trained between 2025 and the first months of 2026